You can cancel your order if it has not yet processed for shipping. You can check the status by viewing your “Order History” in your Back Office. Orders still in the “Order Processed” stage are eligible for cancellation. Please note that once we cancel your order, you may see a pending charge on your account for up to 14 business days, depending on your bank.
Need more help? Email questions to HelpCenter@IsagenixCorp.com.